Jen's Guesthouse

Was at a private event here, and have been here in the past and had higher expectations knowing the food was good, and the actual environment was pretty; we had a baby shower here and planned everything out with Kristen. Kristen was not there for the actual event even though she was the event planner. The actual day of the event the staff was negligent of our whole event. They did not refill our UNLIMITED mimosas and appetizers. This picture... what is this.. crumbs? I didn't pay all this money for them to be empty and our family have to play hide and seek with the staff that was behind the bar talking instead of being present at the event refilling our food and mimosas! The food did not taste anything like the times I was there for dinner. Mind you the same waitresses were also doing another event! Kristen did not schedule enough people to help with the events as their staff looked already overworked. Lastly, Kristen stated that they would provide the utensils they said they would provide and ended up getting cake all over because what is a butter knife gonna cut?Was very dissatisfied with my event and did not get what I paid for! PERIOD. Big miscommunications . Need better planning . Beware !